Qatar Airways Careers 2022 Opportunity for Customer Care Briefing Coordinator Jobs in Doha Salary (3,190/Month)

Qatar Airways Jobs 2022 for Customer Care Briefing Coordinator Post: Qatar Jobs, Jobs in Doha. New Customer Care Briefing Coordinator Job Vacancies In Qatar Airways. Submit your Customer Care Briefing Coordinator Job Application at Qatar Airways Careers site. For more information about Qatar Government Jobs in Qatar Airways read this article.

Qatar Airways Jobs 2022 Customer Care Briefing Coordinator Jobs in Qatar Airways with Salary (3,190/Month)

Customer Care Briefing Coordinator Jobs at Qatar Airways→ Qatar Airways organisation are offering a excellent job career opportunities for Customer Care Briefing Coordinator Post to job seekers at all age group of their career. Those people who are just starting out to find the jobs in Qatar Airways, and looking to get this Customer Care Briefing Coordinator Jobs work Post.  Qatar Airways working environment is best for any nationalist. If you are eligible & interested to apply for new Customer Care Briefing Coordinator job vacancies in Qatar Airways, then read more about how to apply on before last date.

Recruuitment Name Qatar Airways Jobs 2022
Post Name Customer Care Briefing Coordinator
Nationality Required Selective
Job Location Jobs in Doha
Job Type Full Time Jobs in Qatar
QAR. 3,190 Monthly
Expired Date 24-08-2022
Official Website

Qatar Airways Careers Opportunity for Customer Care Briefing Coordinator Post- Full Job Description

As Customer Care Briefing Coordinator, you will be responsible for registration of cases in Customer Care database for GCEO and higher management memo preparation. Helps in preparing memos, updates and reports required by higher management. You will monitor and track the investigation process and completion of investigation report through the entire cycle. As well as you will undertake additional tasks as directed by the Line Manager in order to support briefing initiatives and requirements.

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You will be responsible to ensure the consistent delivery of customer service within the unit and ensure adherence to the industry leading service levels.


Perform duties that support the requirements of the unit in maintaining a smooth recording and tracking process of all GCEO/COCE memo / reports. You will ensure that all cases requiring a report is registered in the unit’s database for proper tracking
Provide business documentation support which includes report writing
Responsible in compiling a file of all released memos as well as all approved/signed memos received from GCEO/COCE office and ensure that all files are complete, properly maintained, and updated
Analyze and study reports generated from concerned departments internally to establish whether it is sufficient to generate and finalize the memo
Communicate externally and internally using simple terminologies, verbal and written communication should involve a high level of professionalism and positive vocabulary
Apply knowledge and understanding of mandated aviation industry regulations and legal requirements in the complaints management and resolution processes to validate the actions taken necessary in writing the report
Coordinate work environment within the department to ensure effective work flow
Work within Customer Care SLA and meet the deadlines

Be a part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

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Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.


Bachelor’s Degree or equivalent with 03 years of minimum job-related experience
Excellent communication skills
Customer Relations related field experience
Commercial and service delivery skills
Frontline customer service experience in an airline or hospitality industry
Ability to analyze complex cases as presented by a customer and to determine the actual customer request and intent
Comfortable working with a large case volume and to manage self and team’s expectations with regards to workload and overtime requirements
Knowledge of Amadeus is preferred


About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.


How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.

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Apply Now

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